A Picture’s Worth 100M Users???
Steve Job’s keynote at WWDC this year inspired some and was disappointing to others — but, as usual, it was interesting & entertaining. I’ve always liked Apple’s products, and spend an embarrassing amount of my own money on them. So I’m interested in what he’s got to say.
Every so often though, as inspired as he is, he says something that betrays at best a blurry view of the real world, at worst an explicit intent to bring more of the world under directed control from Cupertino, and that happened Monday.
The big news, of course, is that Apple’s releasing Safari on Windows — and although it’s been a rough first few days for them (and will get rougher), more choices are generally good for users, and so I’m hopeful that they can work to produce a product of quality on Windows eventually. I’m quite fond of Firefox, of course, and am very happy that people everywhere in the world continue to adopt our browser in increasing numbers.
Here’s a screen capture from the keynote of what Steve thinks the world looks like today (discussion starts at about 1:06 into the preso):

We could quibble with the numbers, but close enough. It doesn’t give much credit to the large & growing number of other quality browsers that are on the scene today, and certainly doesn’t give any sophisticated understanding of the situation outside the United States, where things vary more. Close enough, though.
But here’s the graph that betrays the way that Steve, and by extension Apple, so often looks at the world:

He said this: “Well we dream big. We would love for Safari’s marketshare to grow substantially. That’s what we’d love.” Aw, shucks.
Fantastic! Dream big! Imagine a world of…wait for it…access to the web controlled by 2 companies — and why not just go with the 2 dominant operating system vendors in the world.
But make no mistake: this wasn’t a careless presentation, or an accidental omission of all the other browsers out there, or even a crummy marketing trick. Lots of words describe Steve & his Stevenotes, but “careless” and “accidental” do not. This is, essentially, the way they’re thinking about the problem, and shows the users they want to pick up.
There are a couple of problems, of course. The first is that this isn’t really how the world is. The second is that, irrespective of Firefox, this isn’t how the world should be.
First, it isn’t really how the world is. The meteoric rise of Wikipedia, Creative Commons, Linux and Firefox, among many other examples, shows that today’s connected world is no longer constrained by the monopolies and duopolies and cartels of yesterday’s distribution — of the publishers, studios, and OS vendors. Hundreds of millions of users, in every language around the world are now making new choices. That Apple doesn’t feel this, even within the familiar reality-distortion-field confines of Moscone Center, illustrates much of the problem.
Second, it isn’t how the world should be. Even if we could somehow put that movement back in the bottle — that a world of just Starbucks & Peets, just Wal-mart & Target, just Ford & GM — that a world of tight control from a few companies is good, it’s the wrong thing to do. It destroys participation, it destroys engagement, it destroys self-determination. And, ultimately, it wrecks the quality of the end-user experience, too. Remember (or heard about) when you had to get your phone from AT&T? Good times.
So here’s my point, to be clear: another browser being available to more people is good. I’m glad that Safari will be another option for users. (Watch for the Linux port Real Soon Now.) We’ve never ever at Mozilla said that we care about Firefox market share at the expense of our more important goal: to keep the web open and a public resource. The web belongs to people, not companies.
This world view that Steve gave a glimpse into betrays their thinking: it’s out-of-date, corporate-controlled, duopoly-oriented, not-the-web thinking. And it’s not good for the web. Which is sort of moot, I think, because I don’t think this 2 party world will really come to be.
Steve asserted Monday that Safari on Windows will overturn history, attract 100M new users, and revert the world to a 2 browser state. That remains to be seen, of course.
But don’t bet on it.
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To learn that Apple's goal is entirely antithetical to that is sad, and a bit disturbing.
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War Firefox going above 25%
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Apple is about simplifying things. In the second chart, Jobs merely showed a simpler representation of where Safari is going; that it will have 20% marketshare one day. :-)
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Perhaps someone can explain the importance of this to me.
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So, let me suggest that perhaps the reason Jobs didn't announce going after MS market share is because of the relationship between the two companies. The deeper you go into the archives between MS and Apple, the darker it gets, yet both Jobs/Gates sat together laughing at D5. Maybe, just maybe, Jobs isn't trying to destroy Mozilla, but is instead trying to keep minimal tension with MS. Possibly?
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But seriously, I think you're kind of over reacting here. Shouldn't you be happy there is another player in the market now? I mean FF is still only at 15% so we all have to work together here to keep toppling IE. I dont think steve sees you as the enemy. You make your web browser for 3 platforms but no one accuses you of trying to take over the world. Lighten up and dont freak out just because a big name company is going to Winders too.
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I can love their products and have issues with their view of the world (not to mention their strategy & tactics), and I'm just highlighting the problem for everyone, as I think it's a little bit subtle.
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Are you suggesting instead that Apple make a mediocre browser that will capture only so much market share so as not to dominate the market that Firefox is attempting to dominate? Is that what you do a Mozilla? It doesn't seems so. Mozilla, both in marketing and in the way it makes Firefox, has been attempting to capture all of Microsoft's Internet Explorer's market share. Mozilla has not blushed to tell everyone that Firefox is vastly superior to Explorer and that all user of Explorer would be well advised to switch to Firefox. So it is alright for Mozilla to attempt to dominate the market by making the best browser. But that is not alright for Apple?
Why, because Mozilla is a not for profit, open-source project, while Apple is a for profit company? Well, those aren't the rules and never have been. If Microsoft, Apple, Mozilla, or anyone else can dominate a market by making the best product or service, then that is what it is entitled to do and is expected to do. We want people to do their best in competing in the market. That means trying to make the best product or service and trying to win. So quit whining and let the games begin.
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Nobody is criticizing Apple for being a for-profit Business. The real problem in the presentation was that the 'Outcome' graph makes it look like Apple aims to specifically eliminate 'non-microsoft' competition.
I mean, looking at the graphic, it seems like the Democrats blaming the Green Party and other independents for stealing votes from them in various districts during the 2000 election.
So I guess the ideology Jobs has (Perhaps unintentionally) sent us here is something like, "Of the 22% of browser share not controlled by the Repub.. err, Microsoft, we are losing out to independent useless can't-winners! Curse them for stealing our piece of the pie!"
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Look at his track record and you'll see that I'm right.
Stop looking for things that obviously aren't there.
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