Design


9
Aug 10

Glass House Conversation: Transparency v Clarity

This week I’m moderating an online conversation at the Glasshouse Conversations site — an electronic outgrowth of a series of in-person conversations a couple of years ago.

I’ve written about my trip there before on this blog; they’ve also put up a page with a video about our conversation there on Transparency. It was a unique and amazing experience — and an interesting conversation and day took place. As the video makes pretty clear, a lot of people came in with the expectation of talking primarily about physical and architectural transparency, but I’ve been more interested in transparency as a metaphor — as a way to live your life, as a way to manage organizations. A lot of interesting ideas came out of the blending of physical and metaphorical ideas of what transparency is.

Of course, in my time at Mozilla this has been a theme we’ve come back go again and again, as we try to learn and discover how to lead effectively in an organization built on ideals of transparency. (That isn’t the only ideal, and there are many others that it interacts with regularly, but it is an important one for us.)

Leading transparently is often hard – it’s tough to know how to be most effective, how to get things done – and often, being transparent seems to be counterproductive. John Maeda, after spending his first year as President of RISD trying to be as transparent as possible, wrote this piece on transparency versus clarity, and a lot of things clicked for me as I read it – I’ve come back to it often over the past year or so.

And then the Wikileaks/Afghanistan papers situation occurred — and while leaking confidential information is nothing new, I think that the scope of the information leaked, and the way that it was leaked, is something that is quite modern. It raises a serious question: is it even possible to keep secrets in organizations and governments now? Should it be? Is this new transparency good, destructive, a little bit of both, or is it just too early to tell?  Jeff Jarvis posted a nice piece for thinking about this a couple of weeks back.

I’ve got lots of thoughts here, as you might imagine — living and breathing Mozilla over the past 5 years has made some things very clear and others not so much but not that many answers myself, so I’d love to hear (and engage with) a broad range of thoughts on this during the week.

I’m very happy to be moderating this Glass House Conversation online. Please contribute.


17
May 09

The Glass House


A few weeks ago I took a trip to the East Coast — it wasn’t really the best week for me to travel — there was an awful lot going on at work and at home that I needed to attend to — but I went to a little town in Connecticut called New Canaan because I got the opportunity to participate in something unique — a Conversation on Transparency at Philip Johnson’s Glass House. (New Canaan itself is a place with unusual history, worth checking out.)

I didn’t really know much about the Glass House or the event or what I was getting into when I signed up — only that Diego Rodriguez, who I think quite highly of as a design thinker & friend (go read his blog!), strongly recommended that I participate — so I did, and I’m really glad I did. It was a bit of a different world for me, but gave me much to think about in my own contexts.

I think it’s going to take me a few posts to write this up — I’ll need one for the place/context/history and what the National Trust is trying to do; will need one for the people & objectives of the Conversation Series; will probably need another for the ideas that came up. But want to capture some of my thoughts before they flit away, so will start writing. [I started writing this right away, anyway, but now am just getting around to finishing it.]

Philip Johnson was a complex guy, for sure. One of the leading architects of the Modernist movement, he’s built some of the most influential buildings of the 20th century, from his own residence, the Glass House, to the Seagram Building in NYC, to the Crystal Cathedral. What I didn’t know before is that he’s known as much for the people he influenced and mentored — many of whom were probably better architects.

Anyway, he built this house for himself called the Glass House, and it’s exactly what it sounds like — a house that he lived in for more than 50 years with walls made only of glass.

Building a house that’s completely transparent is more than just an architectural statement (and it definitely is a significant architectural statement) — it’s also a personal statement — a statement of values, of ideals. It’s made more interesting by Johnson himself — among other things, a gay man who had voiced support for Nazi Germany in the 30s (although he later clearly & obviously regretted it and couldn’t really even understand it). Think of that. To be a gay man (not openly, but more of an open secret) in mid-20th century America and deciding to build a house that anyone could see right into, and even through. There’s a lot to parse in there by people who know a lot more about the human psyche than I do, but right off the bat you can see any number of ideas: idealism, design, openness, exhibitionism, power — it’s a really complicated mix of things.

And it’s made more complicated by the fact that the Glass House isn’t really a glass house — or rather, that particular building is made of glass and transparent, but it’s situated in a much larger context — 47 acres of extremely maintained landscape, and something like 19 total buildings that make up, really, a house turned inside out. And the Glass House itself is the only building made of any significant amount of glass. (with the exception of the ceiling of the sculpture museum)

So there’s the Glass House, with a living room, kitchen (although minimal — they called it more of a martini bar), dining area, bathroom (in the brick column), plus some walnut cabinets in the middle. Made of steel & glass, with a red brick floor.

And the Brick House, made up of a small guest room, bathroom & library — purposely built to be a little uncomfortable, because he didn’t like his friends like Andy Warhol staying for more than a couple of days, as he said “guests are like fish, they should only last three days at most.” (Same basic dimensions as the Glass House opposite, same elevation & length, but half the width. (There’s definitely an optical illusion going on there — they look roughly similar.) The irony/symmetry/connection/whatever of the Brick House being opposite the Glass House is incredibly compelling.

And the art gallery, buried under a mound, as an homage to an Egyptian tomb for someone who’s name I now can’t remember. The point that Dorothy Dunn, our guide, made is that it’s a great irony for an art collector to build a house where the walls are glass — no place to hang art! So they built this underground bunker sort of thing, and it can hold a LOT of art for the space — the works are on a sort of giant rolodex system, so you can rotate in whatever art you want to look at. Mix & match. It was fun to get to look at all the things on the wheels behind the works that were showing.

The sculpture gallery, which is built sort of like a hothouse with a glass ceiling — and one of the guys who maintains it confirmed that it often feels like a hothouse — that it’s hotter than hell in the summertime. The space of the sculpture gallery is a little difficult to show with 2 dimensional pictures, so I’ll include a few, as well a bronze cast that is  outside the front door called Ozymandias. I’ll let you draw your own conclusions on that particular statement.


One of my favorite buildings is his library — easily 100-200 yards away from the main house — and with a funny sort of shape. But it must have been a cozy place to read and work.

Right near the library, there’s the Ghost House — a primitive archetype of a house, really — I don’t know what it’s really for other than just, you know, looking like a house.

Out on the grounds there are a number of other things — at the front gate, there’s a place for receiving people that we didn’t spend much time near.

And there’s a little man-made lake with a sort of terrace — hard to really make sense of this, since it seems to have been built on a smaller scale, for effect — but you can see from my pictures that if you’re at all taller than me, you had to duck down a bit to be inside.

And a cinder block statue that didn’t make a ton of sense to me — except that it made sense when viewed from the Glass House itself, which I think is part of the point — a lot of the space was designed for experiencing from particular points of view, with the inside of the house being the most important one.

Even the grounds themselves were very manicured and varied, with streams, lots of different textures of foliage, etc.

Make no mistake: this is a beautiful & wondrous place. It’s not remotely like any other place I’ve been or heard of, and it’s amazing. I felt lucky to get a chance to go (tours are booked a year or so in advance, but the access that we got was more than a tour — it was total access, really). I also felt very lucky to get a chance to participate in the discussion on transparency — more on that, plus some more interior (such as it is) photos when I get a few more minutes to write.


24
Apr 09

Another great 2009 TEDTalk from Nate Silver

One more talk that I really enjoyed, even though he was remote in Palm Springs. Nate Silver, of fivethirtyeight.com fame (most recently).


15
Apr 09

Glass House Conversation: Transparency

Next week I’m traveling to New York to participate in a conversation at the Philip Johnson Glass House — it’s a sort of design+culture+art salon where a number of leaders talk about various topics and seek to understand and act as catalysts for new sorts of action.

I was invited after an introduction from my friend Diego, who attended a John Maeda-led Conversation last year on Simplicity — Diego reports that his experience there was incredible and thought-provoking.

Our conversation will be moderated by Cliff Pearson of Architectural Record, tackling the topic of “Transparency.” Many of the participants look to be design & architectural — it looks like I’m the lone Left Coast/tech nerd representative. (Think they’ll be surprised when I tweet from our session in the spirit of transparency? :-) )

In that spirit, wanted to blog with some links before I went, and ask you what you think is important to talk about in the context of transparency in our modern society? Transparency of organizations (like companies and governments)? Transparency of products (like open source)? Transparency of thoughts? Action? Buildings? What aspects of transparency deserve more thought & attention & discourse?

(photo credit philipjohnsonglasshouse.org)


3
Apr 09

Walking in the footsteps of giants

Mike Beltzner and I had a neat experience today — we got to give a talk at Stanford’s CS547 class on how we do design at scale at Mozilla, with Firefox in particular. It was a nostalgic and humbling experience for me — revisiting a set of experiences that significantly changed my life. In the early 90s I was trying to figure out what I really loved; what I wanted to do with my life — and what I wanted to learn while I was at Stanford.

A friend, Sean White, kept telling me I should look at Human Computer Interaction — I eventually did, and got involved with the curriculum that Terry Winograd was creating at Stanford, I helped TA for Bill Verplank, read this article by Mitch Kapor, and just generally found the thing that I really, really loved to do, which was try to build computing systems that made sense to people and made them generally happier and more productive. These people are huge in my history, and in the field — they invented so much of what we think of now as software design — I feel incredibly lucky that Sean encouraged me to follow that path, and incredibly lucky to have been at Stanford at that time.

So when Professor Winograd asked if I’d like to give a talk at 547, I of course said yes. CS547 is a seminar course that has been a who’s who of people doing amazing work in design — the list of speakers over the past 15 is truly unbelievable — people who have made real and massive differences in making computing (and the Internet) more accessible, useful, and joyful for people around the world.

As we got closer to the event, I got more reflective on the path that I’ve taken from there to here; the choices that have led me to be more interested in how to help more people do design — to help more people participate and engage and change their world — and how Mozilla represents such a natural point on that path. And of course that made me more self-conscious than ever about speaking in this forum — it’s a small class, but the history and the implications are not.

I was touched that Bill Verplank came by — and happy to get a chance to talk with him, 15 years after being his teaching assistant. And I have to say that I was shocked as I heard myself talk — how many of the ideas that I use today, in 2009, I realized came out of our interactions back then.

Anyway, I was happy to get the chance to talk, in this storied forum, and extremely humbled. And very proud to give the talk with Mike Beltzner, one of my very favorite collaborators and co-thinkers on design. I’ll put the slides below, and you can see video of the talk as well (link is at the bottom of the page — sorry for the WMV!)