Mozilla


4
Jun 09

Onward

(photo credit: Jay Goldman)

To tell you the truth, I didn’t know what to expect 4 summers ago when I started at Mozilla. We were in our (extremely small) space on Villa St; Firefox was taking off; I was quickly learning that the Mozilla-style of doing things did not quite match what I expected. I knew that it was an important project; I knew it had smart, unique leaders; I knew that I didn’t understand much about how it could possibly, you know, actually exist.

But it was an undeniably exciting time — tons of people were using and discovering Firefox — there were probably something like 20 million users at that time. Firefox 1.5 was nearly finished; Thunderbird 1.5 was on the way. And it just felt like there was a ton of promise and opportunity on the web that hadn’t been there a year before.

A couple of months after I started we moved into our current offices at 1981 Landings Drive (pictured above), and in the intervening 4 years, tons and tons has happened. Mozilla has grown, of course — into a network of community and contributors around the world that create a product that’s in more than 70 languages and used by more than 300 million people. But the web itself has gone through an enormous explosion of innovation. When we moved into this office in late 2005 was a time before YouTube became huge (they were just 6 months old) — and was really before video on the web was meaningful. It was before Facebook was big — would be another year until they opened up to everyone. And of course it was way before Twitter came on the scene.

And, of course, the world of the browser looks incredibly, impossibly, and wonderfully different today than it did then, with a faster-than-ever Firefox dropping soon, an improved IE8, and Safari, Opera and Chrome each competing and innovating. Oh, and the whole mobile browsing thing happened, too.

In just the four years that we’ve been here — out of the 11 since the Mozilla project started — the web has been transformed, and has itself transformed so much of the way we live our lives. It’s easy to gloss over, since we see the changes every day — and it’s easy to see the road that we’ve traveled on as being inevitable — but it really wasn’t. The reason we have a vibrant, open web today is because of millions of little decisions and contributions made by thousands of people in that timeframe — people who work on browsers, people who build web sites & applications, people who evangelize for standards, people who use the web and ask/demand that it be better.

Leaving this building for our new home at 650 Castro (which, for the eagle-eyed Netscape historian will look familiar) gives me a bit of a chance to reflect on how much our world has changed while we’ve been here, as well as the part Mozilla’s had in effecting that change.

And I have to say that looking forward, I can’t wait to see what the next 4 or 5 years brings, and what we can do from our new home & vantage point. The web continues to be the driver of an unprecedented amount of change, and I don’t see that slowing down any time soon.

So as Mitch likes to say: onward.


17
May 09

The Glass House


A few weeks ago I took a trip to the East Coast — it wasn’t really the best week for me to travel — there was an awful lot going on at work and at home that I needed to attend to — but I went to a little town in Connecticut called New Canaan because I got the opportunity to participate in something unique — a Conversation on Transparency at Philip Johnson’s Glass House. (New Canaan itself is a place with unusual history, worth checking out.)

I didn’t really know much about the Glass House or the event or what I was getting into when I signed up — only that Diego Rodriguez, who I think quite highly of as a design thinker & friend (go read his blog!), strongly recommended that I participate — so I did, and I’m really glad I did. It was a bit of a different world for me, but gave me much to think about in my own contexts.

I think it’s going to take me a few posts to write this up — I’ll need one for the place/context/history and what the National Trust is trying to do; will need one for the people & objectives of the Conversation Series; will probably need another for the ideas that came up. But want to capture some of my thoughts before they flit away, so will start writing. [I started writing this right away, anyway, but now am just getting around to finishing it.]

Philip Johnson was a complex guy, for sure. One of the leading architects of the Modernist movement, he’s built some of the most influential buildings of the 20th century, from his own residence, the Glass House, to the Seagram Building in NYC, to the Crystal Cathedral. What I didn’t know before is that he’s known as much for the people he influenced and mentored — many of whom were probably better architects.

Anyway, he built this house for himself called the Glass House, and it’s exactly what it sounds like — a house that he lived in for more than 50 years with walls made only of glass.

Building a house that’s completely transparent is more than just an architectural statement (and it definitely is a significant architectural statement) — it’s also a personal statement — a statement of values, of ideals. It’s made more interesting by Johnson himself — among other things, a gay man who had voiced support for Nazi Germany in the 30s (although he later clearly & obviously regretted it and couldn’t really even understand it). Think of that. To be a gay man (not openly, but more of an open secret) in mid-20th century America and deciding to build a house that anyone could see right into, and even through. There’s a lot to parse in there by people who know a lot more about the human psyche than I do, but right off the bat you can see any number of ideas: idealism, design, openness, exhibitionism, power — it’s a really complicated mix of things.

And it’s made more complicated by the fact that the Glass House isn’t really a glass house — or rather, that particular building is made of glass and transparent, but it’s situated in a much larger context — 47 acres of extremely maintained landscape, and something like 19 total buildings that make up, really, a house turned inside out. And the Glass House itself is the only building made of any significant amount of glass. (with the exception of the ceiling of the sculpture museum)

So there’s the Glass House, with a living room, kitchen (although minimal — they called it more of a martini bar), dining area, bathroom (in the brick column), plus some walnut cabinets in the middle. Made of steel & glass, with a red brick floor.

And the Brick House, made up of a small guest room, bathroom & library — purposely built to be a little uncomfortable, because he didn’t like his friends like Andy Warhol staying for more than a couple of days, as he said “guests are like fish, they should only last three days at most.” (Same basic dimensions as the Glass House opposite, same elevation & length, but half the width. (There’s definitely an optical illusion going on there — they look roughly similar.) The irony/symmetry/connection/whatever of the Brick House being opposite the Glass House is incredibly compelling.

And the art gallery, buried under a mound, as an homage to an Egyptian tomb for someone who’s name I now can’t remember. The point that Dorothy Dunn, our guide, made is that it’s a great irony for an art collector to build a house where the walls are glass — no place to hang art! So they built this underground bunker sort of thing, and it can hold a LOT of art for the space — the works are on a sort of giant rolodex system, so you can rotate in whatever art you want to look at. Mix & match. It was fun to get to look at all the things on the wheels behind the works that were showing.

The sculpture gallery, which is built sort of like a hothouse with a glass ceiling — and one of the guys who maintains it confirmed that it often feels like a hothouse — that it’s hotter than hell in the summertime. The space of the sculpture gallery is a little difficult to show with 2 dimensional pictures, so I’ll include a few, as well a bronze cast that isĀ  outside the front door called Ozymandias. I’ll let you draw your own conclusions on that particular statement.


One of my favorite buildings is his library — easily 100-200 yards away from the main house — and with a funny sort of shape. But it must have been a cozy place to read and work.

Right near the library, there’s the Ghost House — a primitive archetype of a house, really — I don’t know what it’s really for other than just, you know, looking like a house.

Out on the grounds there are a number of other things — at the front gate, there’s a place for receiving people that we didn’t spend much time near.

And there’s a little man-made lake with a sort of terrace — hard to really make sense of this, since it seems to have been built on a smaller scale, for effect — but you can see from my pictures that if you’re at all taller than me, you had to duck down a bit to be inside.

And a cinder block statue that didn’t make a ton of sense to me — except that it made sense when viewed from the Glass House itself, which I think is part of the point — a lot of the space was designed for experiencing from particular points of view, with the inside of the house being the most important one.

Even the grounds themselves were very manicured and varied, with streams, lots of different textures of foliage, etc.

Make no mistake: this is a beautiful & wondrous place. It’s not remotely like any other place I’ve been or heard of, and it’s amazing. I felt lucky to get a chance to go (tours are booked a year or so in advance, but the access that we got was more than a tour — it was total access, really). I also felt very lucky to get a chance to participate in the discussion on transparency — more on that, plus some more interior (such as it is) photos when I get a few more minutes to write.


1
May 09

Poetry & Pragmatics: Mozilla All Hands 2009

This week we had about 250 employees & contractors from across Mozilla-land out to Mountain View for an all hands meeting. It was a great week, full of interesting conversations with people who are really dedicated to changing the world and making the web a better place. Super generative; sometimes contentious; always earnest & dedicated & thoughtful.

I gave a talk & had a conversation to start the week off — I wanted to talk about some of the context that we find ourselves in now and how we can think about becoming a longer term organization, now that Mozilla’s first 11 years are behind us. I focused on the tension between what I’ve come to call Poetry & Pragmatics. The pragmatics of an organization are how you do things; the poetry of an organization is why you do them.

There’s a big difference; they’re both important, and sometimes they amplify each other, sometimes they conflict. Getting the balance right, from day to day, from year to year — that’s the thing that great organizations do over time, and it’s what we need to always think about how to do better.

I also talked a bit about how we’re going to need to change going forward, adjust to new circumstances, avoid holding onto outdated ways of thinking, try new things.

In that spirit, I’ll attach my slides from that talk here — it’s a bit of an experiment for me to post what’s essentially an internal talk — lots of context missing, lots to misconstrue — but I really believe in the content and so figured I’d try sharing. :-) See what you think.


15
Apr 09

Glass House Conversation: Transparency

Next week I’m traveling to New York to participate in a conversation at the Philip Johnson Glass House — it’s a sort of design+culture+art salon where a number of leaders talk about various topics and seek to understand and act as catalysts for new sorts of action.

I was invited after an introduction from my friend Diego, who attended a John Maeda-led Conversation last year on Simplicity — Diego reports that his experience there was incredible and thought-provoking.

Our conversation will be moderated by Cliff Pearson of Architectural Record, tackling the topic of “Transparency.” Many of the participants look to be design & architectural — it looks like I’m the lone Left Coast/tech nerd representative. (Think they’ll be surprised when I tweet from our session in the spirit of transparency? :-) )

In that spirit, wanted to blog with some links before I went, and ask you what you think is important to talk about in the context of transparency in our modern society? Transparency of organizations (like companies and governments)? Transparency of products (like open source)? Transparency of thoughts? Action? Buildings? What aspects of transparency deserve more thought & attention & discourse?

(photo credit philipjohnsonglasshouse.org)


3
Apr 09

Walking in the footsteps of giants

Mike Beltzner and I had a neat experience today — we got to give a talk at Stanford’s CS547 class on how we do design at scale at Mozilla, with Firefox in particular. It was a nostalgic and humbling experience for me — revisiting a set of experiences that significantly changed my life. In the early 90s I was trying to figure out what I really loved; what I wanted to do with my life — and what I wanted to learn while I was at Stanford.

A friend, Sean White, kept telling me I should look at Human Computer Interaction — I eventually did, and got involved with the curriculum that Terry Winograd was creating at Stanford, I helped TA for Bill Verplank, read this article by Mitch Kapor, and just generally found the thing that I really, really loved to do, which was try to build computing systems that made sense to people and made them generally happier and more productive. These people are huge in my history, and in the field — they invented so much of what we think of now as software design — I feel incredibly lucky that Sean encouraged me to follow that path, and incredibly lucky to have been at Stanford at that time.

So when Professor Winograd asked if I’d like to give a talk at 547, I of course said yes. CS547 is a seminar course that has been a who’s who of people doing amazing work in design — the list of speakers over the past 15 is truly unbelievable — people who have made real and massive differences in making computing (and the Internet) more accessible, useful, and joyful for people around the world.

As we got closer to the event, I got more reflective on the path that I’ve taken from there to here; the choices that have led me to be more interested in how to help more people do design — to help more people participate and engage and change their world — and how Mozilla represents such a natural point on that path. And of course that made me more self-conscious than ever about speaking in this forum — it’s a small class, but the history and the implications are not.

I was touched that Bill Verplank came by — and happy to get a chance to talk with him, 15 years after being his teaching assistant. And I have to say that I was shocked as I heard myself talk — how many of the ideas that I use today, in 2009, I realized came out of our interactions back then.

Anyway, I was happy to get the chance to talk, in this storied forum, and extremely humbled. And very proud to give the talk with Mike Beltzner, one of my very favorite collaborators and co-thinkers on design. I’ll put the slides below, and you can see video of the talk as well (link is at the bottom of the page — sorry for the WMV!)