nerdTech


27
Jan 10

Reading

In the main, this isn’t a post about the iPad, although there’s a bunch of relevance there, and the conclusion mostly is about the iPad.

I’ve been experimenting with different reading form factors for digital books over the last few weeks — I’ve of course had my various Kindles (Kindlii?) for a couple of years now, and have basically come to love them. I’ve read maybe a hundred books, at least a couple of over a thousand pages, and would not trade it. It is decidedly not a perfect device, and is…what’s the word?…oh, right: ugly. But it gets a lot right for the way that I use it.

But I’ve also been experimenting with reading on my iPhone (via the Kindle app) and on my laptop (again, via the Kindle app) — and I’ve written about some of my early experience in that mode. And when I say “experimenting,” what I mean is that I’ve been reading whole, long form books on it. When I went to Austin a couple of weeks ago, I intentionally didn’t bring my Kindle, preferring to try traveling without it.

And I’ve been trying to read longer chapters and parts of books on my laptop, through the Kindle application for Windows.

So the first conclusion is one that I’ve made before: it’s having your book content in the cloud that really makes the big difference. Being able to read your books on any screen that you happen to have with you is the thing that matters.

But beyond that, I’m finding that I’m a more capable and thoughtful reader when I use the Kindle, as opposed to the other devices. It’s a little hard to explain, but I can maintain a certain stillness and focus when I’m using the Kindle that I haven’t been able to achieve when reading on the iPhone or laptop — I find that on those 2 devices, I’m a little fidgety, and my mind tends to wander towards all the other things I can do on them. My retention isn’t as good as it is when I’m reading on the Kindle itself, and my attention span isn’t as long.

I think there are a few factors here:

  • The backlit LED screens just really are not as good for your eyes for reading text. There’s a dynamism to the letters from the lighting, I think, that makes it a little harder for me to focus on the letterforms. And I have this feeling that my eyes get fatigued much more quickly with backlit screens.
  • For the iPhone, the screen is just too small to read books without feeling like they have a million pages. So every book feels super long. It’s sort of like reading e-mail on your phone — you always find yourself thinking “holy cow, this is a long note” and then when you look at it on your laptop, you discover it was only a couple of lines.
  • For both the iPhone and laptop, I think I have different mental associations about what I do with them — so I found myself switching back and forth between apps quite a lot — which of course took me out of the flow of the book.
  • The laptop sucks in all sorts of ways for long form reading. There’s a keyboard between me & the screen, for example. The pixel density isn’t all that great. Just to name a couple.
  • The screen on my Kindle is clean. I am pretty fanatical about keeping my Kindle screen free of gunk — I really don’t touch it at all, and am careful about wiping it off when I need to. I’m also a little neurotic (shocking, I know), about keeping my phone (whether iPhone or Nexus One) clean, but there’s always a layer of grime on there, just because I manipulate the UI with my fingers constantly. [New learning: this is doubly gross when you're home sick. Gah.] Even with the extremely cool oleophobic screens that Apple has created, my iPhone is just grimy.
  • The last thing is the battery life — I usually don’t leave the wireless on for my Kindle, which results in something like 3 weeks of actual use in battery life. I just don’t ever worry about whether it’ll run out or not. With the iPhone, I can’t usually get more than about 13 hours — so when I fly, I’m jealous about how I use it, and I’ve got battery meters running in my head regarding how to keep it charged.

I’m the first to recognize that I’m not all that typical a reader — the volume of text I consume, whether long form like text, micro form like twitter, or article length like the web, is pretty high. And I read as much for pleasure as I do for work.

But for me, the Kindle is the must-have device for reading, with the iPhone app a very nice-to-have that I use sometimes, and the laptop really as an only occasional use device — it’ll get better when they introduce searching and cataloging, but won’t ever be primary.

Now, I don’t know how that will change, for me, with the advent of the iPad. First off, I’ll very likely get one — this isn’t about that, it’s about whether I’ll read most books on it. I think they’ve done a number of very nice things in the user experience on it, and it looks like a more intimate media device than I’ve ever seen, really.

[As an aside, I noticed a ton of UI elements that seemed bizarre. A wood grain bookshelf actually in the graphics? Showing the pages and the bindings of the books? The spiral tab in the date book? Weird throwbacks to already out-of-date physical forms -- I guess intended to be for the metaphor bridge for the mass market, but still weird.]

It’s a little hard to tell until I get to read longer books on an iPad, but I don’t think it’s going to be the book-reading device for me.

I think it will be exceptional for many other things, and for people who don’t read as many books, or mostly read shorter form material, it’s going to be very worth paying the additional money to get the functionality over the Kindle. In other words, for people for whom reading is an occasional activity, or for just a few minutes a day, I think the iPad and devices like it will be fine.

I have a nagging suspicion that it will continue the erosion of our ability to read long form books, and actually to make long form arguments — with our politics and our marketing and everything else turning into snippets, I think that’s not such a great thing. But I recognize that’s a curmudgeony attitude.

I just get the feeling that the ability to watch movies and listen to music and swipe pictures around, etc etc, on a device that is people’s primary way to also consume books, will mean that the relative time spent reading will go down.

Some other random thoughts:

  • It’s good to have more readers in the market — I think that will help everyone.
  • I’m very glad they chose a relatively standard format — ePub — that’s a great thing, even though it includes DRM. But I trust the DRM will go away over time.
  • Having said that, the extent of a book catalog shows itself very quickly. There’s a huge difference, for real readers, between catalogs that have the bestsellers and more comprehensive ones. The Amazon Kindle catalog is quite comprehensive at this point — I only run into about 1 in every 5 books that I want that I can’t get.
  • Pretty disappointed in the connectors on the iPad — am really tired of the iPhone connector, and wish they would move to micro USB like everyone else on the planet.
  • I can’t figure out why the early hands-on reviewers thought the virtual keyboard was going to feel great — totally flat keyboards have never felt great. That may not matter, but I thought it was a weird expectation.

Over time, I’d expect the technology in both the Kindle and the iPad to get a lot cheaper — I have a feeling that we may carry around more than one, since they’ll be pretty slim and easy to throw into a bag. But we’ll see.

For now, for me, I’ll keep reading on my Kindle for the foreseeable future, even while swiping around on the iPad for more dynamic content.


17
Jan 10

iPhone & Android

I’ve had a Nexus One for a couple of weeks now, and think that with Android 2.1, it’s a good advance. Right at the moment, I’m having issues with the battery — can’t hold a charge for more than about 5 minutes, even after multiple varieties of soft & hard resets. But setting that aside, I think it’s a good device with a good operating system.

A few thoughts on the comparisons — I think I’m not adding much here that hasn’t already been written:

  • The fit & finish of the hardware I like on the Nexus One a little better than on my iPhone — but you should take that with a grain of salt, since my iPhone is more than a year old.
  • Nexus One is much faster than my 3G iPhone, which is getting slower and slower with higher latency all the time.
  • The web is a much more legitimate first class citizen on Android than on the iPhone — should be no surprise. It’s just more integrated in dozens of ways. Not as totally web native as Palm, but still really good.
  • Notifications on Android, and background processes that can fetch data and fire notifications, are much, much better than anything on iPhone. (Except for the inability to have app badges — seems like they should add those soon.)
  • And I really like that there are indicator lights — the trackball and the charging light — on the Nexus One to tell you things without needing to unlock the phone.
  • The virtual keyboard on Android has some good advances, but ultimately doesn’t enable the quick accuracy of the iPhone — I think the iPhone is messing with hit targets as you type, depending on the likelihood for each letter — and it helps tremendously.
  • I’m no longer really worried about the lack of applications on Android — it seems very clear that everyone will start writing apps for both iPhone and Android as first tier platforms — but I am a little concerned about the quality of the app experience on Android — the apps just don’t feel like they’re put together nearly as well. It seems like they can access more of the operating system than iPhone apps can, so they should ultimately be more compelling, but the user experience just is very inconsistent at best, and really awful at worst. This is clearly due to the SDK for each OS — Apple’s SDK just seems to allow developers to put together applications that feel better overall. This is just one area where the battle feels a lot like we’re repeating history with an Apple platform versus a more open platform.
  • Google Voice on the Nexus one is a fantastic experience. It’s very clear that traditional telephony is walking dead.

At the end of the day, though, my iPhone experience is just more intimate than my Android experience — it feels more like it has my life on it, while the Android just feels like a very good phone and mobile web device. It’s just easier to get more of what I care about — my pictures, my music, my movies, games I like, and all my books (via the Kindle app) on my iPhone. So it feels more like an integrated part of my life than the Android. As frustrated as I am with my current iPhone 3G because of battery life & sluggishness & general physical-falling-apart, I still feel better when I have it than an Android.

So I’m encouraged by the advances of Android & the Nexus One — and fully expect that the huge array of players in the ecosystem will push things forward more quickly now — ultimately, we as consumers really need a platform for our mobile lives that’s an alternative to Cupertino — not because of what Apple is per se, but because multiple choices means that everyone has to get better.


17
Jan 10

Zeo Followup

A few weeks ago, I blogged about why I returned my Zeo sleep tracker — I liked it, but didn’t trust the data as much as I wanted to. A few days after I posted, I was contacted by Derek Haswell, who manages a bunch of their social media efforts — he had noticed my tweets and blog, and sent me a note to see if I’d be willing to chat with him and their VP of Scientific Affairs, John Shambroom. My initial experience with the Zeo notwithstanding, I’m a huge fan of the company, and am up for helping anyone who’s trying to help us all understand sleep a little bit better. So I spent a half hour or so on the phone with them chatting about my experience and some of the science in the Zeo.

You’ll recall that the last straw for me was that the Zeo wasn’t registering periods of wakefulness that I knew were happening — 5 or 10 minutes at a time — so that undermined my faith it it. Shambroom said that, counter-intuitively, determining wake state is actually harder than telling the difference between light sleep, deep sleep, and REM — the brain waves (or whatever) just aren’t really differentiated enough from light sleep. So periods of wakefulness are a weak point in the system.

We talked for a while about the implications of that — and ultimately I came to this understanding: my relationship with sleep is a pretty emotional one, and often intensely frustrating. What I mean when I say that is that because I’ve had trouble sleeping my whole life — with both apnea and insomnia issues — and it’s such a hard problem to debug properly, combined with the fact that when I can’t sleep I’m always tired & cranky — that all adds up to a lot of emotional context when trying to figure out my sleep. And in particular, the parts when I’m awake and can’t get back to sleep are the most obviously frustrating, since I’m asleep during the other times.

And so when you take the fact that the Zeo fell down on tracking a scientifically not-that-interesting issue (short periods of wakefulness), but highly emotionally charged one (can’t sleep!), that adds up to a perception problem (at least) for Zeo. They’re working on it, though, and I’m encouraged that they’re really trying to get this better as they go.

I was really happy for them to reach out to me to understand my own situation, and was really happy with their followups after the call (they sent me some research that may help me understand some things better).

Anyway, I’m looking forward to the next improvement from them, and my overall experience so far has been pretty good.


12
Jan 10

Calendar

Okay, so I’m about 5 days into my experiment with Android on the Nexus One. Mostly I agree with what MG writes; I’ll put some other thoughts down later.

But the thing that I’m struggling with the most is calendar. The built-in calendar is really mostly built for Google Calendar, although I think it can subscribe (but not edit or publish) to .ics files. So that’s great if you’re using Google Calendar, not so much if you’re using anything else.

Here at Mozilla, we run Zimbra for mail, calendar, messaging, etc. With my iPhone, I just set up the CalDAV account, and it works great.

With my Android phone, so far best solution is to use the 3rd party app TouchDown, but I don’t love it — for all the reasons you’d imagine not loving a 3rd party Exchange client. :-)

So I’m willing to jump through a couple of hoops here — syncing Zimbra with GCal maybe? — but am a little stumped on what the best thing to do is. My calendar essentially runs my life — without it, it’s going to be hard to live with the Android.


21
Dec 09

How I Deal with Email

Deb sent me a note a few days ago wanting to know how I deal with all my mail each day — one of the things I’ve always been really good about is e-mail responsiveness. When I sent her something back, she noted it would be a good blog post, so here you go. :-)

  1. First & foremost, I treat my email as (probably my most important) work queue. (although that’s both work and professional.) I don’t really use it at all for information sources, etc.
  2. No bug mail of note goes into my e-mail. That’s not really a decision so much as a responsibilities thing. but i think the volume of bugmail is so brutal that it’s an e-mail destroyer. (So if I had to get a lot of it, I would segment into a different account.)
  3. I’m on basically zero mailing lists — have other ways of reading that stuff.
  4. I try really hard to get my inbox to less than 20 messages before i leave each day; and 10 before I go to bed. Happens most of the time. I’m sitting on 6 messages in my inbox now, for example. Staying on top of things is *way* easier than getting on top.
  5. Any message that I can respond to quickly, I do, and then throw it away. I do that a lot on my iPhone, as I walk between meetings, wait for my lunch appointment to show up, whatever.
  6. If something is in my box that’s going to take a while to get sorted out, I file it and move the task to my Things list.
  7. Also, if it’s going to take a few days to get back to someone, I generally send them a note to that effect — that I’ll get back to them. and sometimes, especially when I’m doing a favor for someone, I send a note that says “if you don’t hear from me by Tuesday, send me a note”
  8. I try really hard to respond to everyone — either the content of what they want, or the message that it’ll be a while — during the same day — don’t always get that done, but mostly. Generally, my inbox is a bunch of messages from “Today”, a handful from “Yesterday” and some that have actual dates on them. If I note the dated ones getting too long ago, I generally think about how to make traction on them. (There’s some core of ~3-4 messages that are on longer-running topics that sometimes I’m comfortable to just leave there since I know I’ll get to them by the weekend.

An observation I’ve had lately: I’m getting less mail than I used to. More is happening on twitter, IM, etc.

It’s that combo of stuff that I do. I now pretty much don’t file things away, either — I put them either into “FileToKeep” (which I keep for a long time) or (mostly) into “FileToTrash” (which I clean out so that I only have 3 months of past mail in it).

I think the critical things are: (1) treating it purely as a work queue (and getting off every other mailing, or separating to another account, like bugmail), (2) having a discipline about quickly giving *some* response, (3) moving long running tasks to a task list and (4) getting it very close to zero when you start, as I think it’s difficult to whittle down over time (I’ve seen a lot of inboxes with thousands of messages in them — don’t know how you can do anything with those.)

That’s what I do. You?